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Flood Recovery: When Is It Safe to Return to Work

10/17/2018 (Permalink)

Commercial Flood Recovery: When Is It Safe to Return to Work Water damage restoration in North Scottsdale,AZ

After a flood, many employees and business owners want to know when they can get back to work, but that depends on the severity of the damage and whether the flooding was caused by black water. In either case, most restoration specialists from North Scottsdale,AZ, follow a similar process to ensure your business returns to normal as soon as possible, but most phases are not conducive to safe operations.

1. Cleanup

During a flood cleanup, it is not wise for employees to be present because, depending on the water classification, they may become severely ill. Black or gray water is common after flooding, and it is often contaminated with chemicals and bacteria that present serious health risks to all. It is best that all personnel who are not trained or certified in disaster cleanup stay away from the facility during the initial cleanup phase.

2. Demolition

During the demolition phase, the restoration company you have hired will remove any elements that may have been contaminated by the black water. This phase will likely require the removal of carpets, drywall, insulation, other furniture and porous items. The facility will not be conducive to regular business operations at this time, and therefore employees and personnel should stay away.

3. Sterilization

The last phase before restoration is sterilization and may be combined with the previous stages. During this phase the entire affected area is scrubbed and disinfected, ensuring a sanitary environment for the restoration efforts. As this phase encompasses the use of strong commercial and chemical cleaners, it is advisable to remain clear of the facility.

4. Restoration

During the restoration phase, the company you hired will be replacing walls, carpets and other essential elements. While it may be challenging to operate depending on the significance of the restoration, you and your employees can return to work during this phase.

As flooding can produce both gray and black water, employees and business owners should allow professionals to handle the cleanup and restoration of the property. During the initial phases of cleanup, demolition and sterilization the business should remain closed, and employees should stay clear, only returning to work when restoration begins.

Making a Water Damage Claim: Five Steps

10/8/2018 (Permalink)

Water Damage Making a Water Damage Claim: Five Steps After a broken pipe in your Scottsdale,AZ home review your homeowners insurance policy

If a burst pipe has led to flooding and related damage to your home, you are probably interested in the process involved when making an insurance claim. Read on to learn about 5 important steps you need to take to submit the claim and prepare for an insurance adjuster to arrive.

1. Check Your Insurance Policy

One of the first things that you will want to do after a pipe burst in your Scottsdale,AZ, home is to review your homeowners insurance policy. Water damage is covered by some policies and not others.

2. Call the Insurance Company

If you have learned that you do indeed have flood coverage, the next step is to call your agent to make an insurance claim with the company that handles your policy. If all goes well with your report, an appointment will be set to have the damage surveyed.

3. Take Pictures and Record Damage

Once you learn that an adjuster is coming to evaluate the situation, you will need to get working. Take pictures and record any issues that you find, as these will be valuable resources for the claims team to take into account.

4. Fill out Forms

You may have to fill out claim paperwork before the adjuster arrives. Be as thorough as you need to be, and make sure to meet the stated deadline.

5. Make Repairs

It is usually a good idea to make at least some repairs when you can to preserve your property to the best of your ability before the adjuster arrives at your home. Contacting water damage specialists is often your best bet to get the work completed quickly and accurately.

Filing an insurance claim can be difficult after water ruins your valuables and property. The emotional effects of having your home in danger are challenging enough without going through complicated insurance processes. Remembering the steps above will help you to better understand what is involved and how to accurately file a claim so you can figure out a way to move forward.

Know the Mold Growth You’re Dealing With

9/24/2018 (Permalink)

Mold Remediation Know the Mold Growth You’re Dealing With Mold damage in a Scottsdale, AZ home

It’s well-established that homeowners should immediately remediate mold when it appears. What’s not as well known is that there are different types of mold growth of varying severity. In Scottsdale,AZ, there are excellent remediation specialists who can assess your situation and clean up the problem.

Different Types of Mold

Mold usually forms where there is moisture and an amenable surface to grow on. Identifying a particular type of mold usually comes down to color, texture, and where the mold is forming. The following are mold types you might see in your home:

  • Acremonium has a powdery or moist texture, forms in systems producing condensation, and is extremely toxic.
  • Aureobasidium forms on wallpaper and wood, is pink, brown, or black, and is allergenic.
  • Chaetomium appears in homes damaged by water. This mold growth has a cotton texture and can cause skin infections.
  • Cladosporium forms on fabrics, upholstery and carpet, is allergenic, and has a suede texture.
  • Fusarium appears after flooding or leaks on carpeting, wallpaper and food, is highly toxic, and is pink, white, or red.
  • Stachybotrys is highly toxic, forms on wood or paper surfaces, and has a slimy texture.
  • Trichoderma forms on fabrics and in HVAC systems, has a wooly texture, and is allergenic.
  • Ulocladium forms in kitchens, bathrooms, or windows and is black in color.

There are many types of mold that can grow in your home. The trick is knowing which are harmful.

Where Does Mold Come From?

Mold spores enter your home through air ducts and other openings. In the presence of high humidity, moisture, or water damage, however, they can proliferate and you may notice a growth. At this point, it can be helpful to know how serious the mold you’re dealing with is, and a professional remediation team can assist you by examining the growth and providing solutions to deal with it.

Identifying the mold that is forming in your home can help you have an informed conversation with your remediation specialist. This in turn can ensure the mold growth is cleaned up before it becomes a problem. 

Storm Shutters: A Guide

9/24/2018 (Permalink)

Storm Damage Storm Shutters: A Guide Be prepared for any storm damage in Scottsdale, AZ

If you are a homeowner who often has concerns about high winds from storms in North Scottsdale,AZ, you may be wondering if storm shutters are something that you should consider adding to your house. If you are concerned about your windows’ appearance and safety, it is usually a good idea to consider adding this useful piece of equipment. Read on to learn more about different types and what they cost.

What Are They?

Storm shutters cover your windows in a way that protects them from winds and other storm damage. They will not provide shelter from the most extreme storms, such as Category 5 hurricanes, but they do a fantastic job of securing windows in most high wind situations.

What Kinds Are There?

There are numerous types of shutters to meet the needs of different houses, climates and budgets. Some common offerings include the following:

  • Plywood - meet last-minute needs and cost approximately less than $1 per square foot
  • Colonial - permanent, eye-catching, customizable and usually priced per window at $200-$500
  • Storm Panel - temporary and made of durable materials, with some panels costing only $7 per piece
  • Rolling Shutters - made of sturdy bicarbonate or metal and among the best options for high winds and hurricane-heavy climates, with the low price range being around $20 per square foot
  • Accordion - permanent, operated by homeowners and highly affordable at $15-25 per square foot
  • Bahama –great for hot climates and attractive like Colonials, costing between $200 and $1000 per piece

What Takeaways Should I Remember?

Storm damage can be fixed by North Scottsdale,AZ, cleanup professionals in many cases, but it always pays to be prepared ahead of time for the ultimate defense from high winds. With so many choices and price ranges available, it is a good idea to consider some of these selections to safeguard your valuable investment and your family.

How To Protect Your Business From Water Damage

9/24/2018 (Permalink)

Commercial How To Protect Your Business From Water Damage Home suffered water loss due to broken pipe in Rio Verde,AZ

Every business in Rio Verde, AZ, is susceptible to water damage. While clean water leaks are usually manageable, flooding and broken pipes can cause significant destruction and interrupt normal business operations. To prepare for potential problems, every business owner should understand common sources of water damage and how to minimize their risk.

Sources of Water Damage

Water damage can originate from clean water sources, such as broken pipes and leaking water supply lines, as well as grey and black water. Examples of grey water sources include sump pump backups and overflowing dishwashers, washing machines and unsoiled toilet bowls. Black water carries harmful bacteria and is unsanitary. Sewage backups and flooded lakes and rivers are examples of black water sources.

Protecting Water Pipes

During the winter, your building’s pipes are susceptible to freezing and bursting. To minimize your risk of a broken pipe, take the following actions:

  • Insulate pipes located near external walls with rubber or fiberglass sleeves
  • Drain pipes that will not be utilized during the season
  • Maintain minimum temperature of 40? throughout building
  • Check antifreeze levels in anti-freeze sprinkler system

Minimize Risk of Clogged Pipes

Clogged pipes can result in black and grey water overflows. To safeguard your building from this destruction, take the following precautions:

  • Ensure no one flushes paper towels or feminine hygiene products
  • Avoid planting trees and shrubs near water and sewer lines to prevent root intrusion
  • Refrain from pouring grease down any onsite kitchen sinks

Clogs can also occur in your sprinkler or HVAC system. To prevent this, you should complete routine maintenance on this equipment to ensure there are no obstructions or other issues that could result in water leakage.

The Cleanup Process

Water damage resulting from both contaminated and clean water sources requires prompt action to prevent mold growth. This includes removing saturated materials and drying the water-damaged space. If grey or black water is involved, you must also thoroughly disinfect the affected area to eliminate potentially harmful bacteria. A cleanup and restoration expert can help you accomplish this daunting task, allowing you to focus on business operations instead of the restoration process.

Storm Preparation in Scottsdale, Arizona

9/17/2018 (Permalink)

Monsoon season is just about coming to an end here in Scottsdale, AZ. Last month was filled with a number of storms rolling through Scottsdale (and the Greater Phoenix area) which caused a large amount of damages such as: knocked down power lines, fallen trees, damaged roofs, and flooded buildings. Monsoon season in Arizona typically lasts from June to September with peak season being mid-June to mid-August. These storms bring strong winds, blowing dust storms, lightning, and heavy floods. Here are some tips to help homeowners and commercial property owners prepare for incoming storms.

  • Be sure to check your roof drains to make sure they’re free of debris so that rain doesn’t collect on your roof.
  • Tend to trees around your property to make sure they are trimmed and thinned out. You may also want to consider removing large trees close to your home that have the potential of falling and causing damage to your building structure or vehicle.
  • Before a storm approaches, make sure your outdoor furniture, BBQ grills, etc., are tied down and secured. You may also want to store small outdoor items in your garage so they don’t get carried off in heavy wind gusts. The last thing you want to do is fetch your patio furniture from down the street.
  • If your home or business is situated in a lower elevation, you should consider stocking up on sandbags to prevent flooding around your home or office building.
  • Prepare an emergency kit just in case to include items such as: flashlights, batteries, a first aid kit, water and non-perishable food items.
  • Avoid traveling at all costs during a storm. If you must drive, do not attempt to enter flooded roadways. Try finding a safe spot away from trees and wait for the storm to pass before you continue on the road.

These are just several storm preparation tips to consider. If you are experiencing any storm damage to your home or business, call SERVPRO of Scottsdale. We offer residential and commercial restoration and cleaning services. When you have a cleaning or restoration need, we’re ready to help 24/7 to quickly make it “Like it never even happened.”

Call us at (480) 998-7989 or visit us at www.SERVPROScottsdale.com to learn more about Storm Damage Cleanup and Restoration.

Prevent Kitchen Fires

9/10/2018 (Permalink)

Let’s be honest, not all of us are a “Top Chef” when it comes to cooking in the kitchen. With food delivery services on the rise, we’re able to have a prepared meal delivered right to our door without ever having to leave the comforts of our home. And let’s not forget all the amazing dining options Scottsdale has to offer when we feel like venturing out in the hot Arizona sun. But every now and then, we’ve got to put our cooking skills to use, right? And no, unfortunately boiling water does not count.

Cooking is the main cause of fire injuries and home fires. What can start as a small grease fire can spread and ultimately turn into a large-scale fire that could overcome your home and lead to serious injuries. Here are several tips that we recommend to prevent kitchen fires in your Scottsdale home.

1. Install a smoke detector near your kitchen. It doesn’t have to be in the actual kitchen as you don’t want smoke from toast burning in your toaster to trigger it. You want it to be close enough to the kitchen so that it can detect an actual kitchen fire.

2. If you’re wearing long sleeves, roll them up! If you have long hair, tie it back.

3. Do not place dish towels, pot holders or paper towel close to your stove.

4. When using the stove, never leave it unattended. Yes, even when you’re boiling water. It’s very easy to become distracted that you can easily forget it’s in use.

5. Always turn the pan handles toward the back of the stove that way you don’t accidentally knock a hot pan off. This is especially important when you have small children around as you don’t want any fire injuries to occur.

6. Watch the heat. If the pan is too hot, the grease will start to boil, then it will start to smoke, and a fire could potentially start from there. The key here is prevention. Watch the heat closely. When the grease starts to boil and/or smoke, turn the heat down and remove from the burner. If a fire does start, NEVER use water to extinguish. Instead, cover with a lid and remove from heat.

It’s important to note all the precautions and safety measures when it comes to cooking to keep you and your family safe. If a fire does start and the flames start to spread, do not try and put it out. Instead, have you and your family evacuated immediately and call 911. In the event of fire damage, you can count on SERVPRO of Scottsdale to provide fire damage restoration services. Contact us for more info at 480-998-7989. We are always here to help. 

Prevent Water Damage

9/7/2018 (Permalink)

Imagine that you've just arrived back to your Scottsdale home after a vacation with your family. You're relaxed, rejuvenated and ready to get back to the grind. As soon as you step into your home, you see that the floor is completely soaked. No one wants to see their home turned into a swimming pool. You are now in emergency mode and have no idea what to do. How much will this cost? Who do I call? What do I do? Most insurance policies cover basic water damage claims but still, going through this process can be very time consuming, stressful and exhausting. We put together some tips we thought would be helpful to help you avoid this type of ordeal all together. Here are some helpful tips to prevent water damage in your Scottsdale home.

1. Clean Out Roof Gutters

Make sure to clean your gutters out, especially during monsoon season. You want to avoid blockages as standing water can cause damage to your gutters and roof. Eventually, the water collecting in the gutters can trickle down causing unmanaged overflows which could potentially damage the foundation of your home.

2. Understand Your Water Main

Know where to locate your water main so if a situation arises where you need to shut it off, you know where and how to do so. Also, if you’re planning on leaving your home for an extended period, it would be wise to shut off the water to avoid any leaks that could potentially happen while you’re away.

3. Check Appliances Regularly

Be sure to inspect appliances such as your dishwasher, refrigerator, water heater and toilets to ensure that they are not leaking. If you notice excess moisture accumulating, be sure to have it inspected and fixed right away. Do not put it on hold.

4. Check Your Water Bill

Your home is riddled with water pipes which are hidden in the walls and floors. You may not know there is a leak until it’s too late. What you can do is check your water bill each month and make note of any noticeable changes or increases you’re seeing. If your water bill is high and you haven’t increased your water usage, chances are that there is a water leak somewhere.

5. Use a Drain Snake

You may notice when your shower or sink is clogged and is taking a long time to drain. When this happens, avoid using liquid drain cleaners as the harsh chemicals can eat away at the pipes which, in the long run, can be pretty damaging to your pipes. Instead, take the safer route and invest in an inexpensive drain snake which you can find at your local home improvement store. The drain snake is an excellent tool in helping you clear clogged drains.

These are just a few tips we suggest for preventing water damage in your home. But if you do happen to encounter water damage, give SERVPRO of Scottsdale a call at (480) 998-7989. We are always here to help 24/7. 

Monsoon Safety Tips

9/6/2018 (Permalink)

Scottsdale, AZ has seen quite a bit of storm activity during this monsoon season, especially within this past month, from dust storms, flooded roadways, downed trees and power lines, and power outages. These monsoon storms can happen at a moments notice and can catch you off guard while you're out and about. Whether it's a dust storm, minor flooding in low lying/flood prone areas or a flash flood, it's important to know what to do while you're away from your home. Here are five helpful tips to help Scottsdale residents avoid getting stuck in what could be a disastrous situation.


1. Keep up-to-date with the weather to know when a storm is expected to hit the area. This allows you to plan your activities wisely. It's also helpful to keep the "Emergency Alerts" notification enabled on your smartphone so that you can be alerted of a Dust Storm or Flash Flood warning.


2. Check your vehicle's windshield wipers to make sure they are in good condition and replace if necessary.


3. If you find yourself on the road during a dust storm, pull over to a safe spot far away from the road, set the parking brake and turn off your lights. You do not want to confuse vehicles driving behind you who may not know you're parked which may lead to them stricking your vehicle from behind.


4. DO NOT enter flooded roadways with your vehicle as you don't know how deep the water is. No matter how big your vehicle is and you think you can make it through, don't. 2 feet of water can cause your car to float so it is best to turn around and find an alternate route. Pay attention to road closure signs and do not drive around them.


5. DO NOT stand or walk in moving or standing water. It only takes 6 inches of water to knock you off your feet.


6. If your vehicle gets stuck in flooded waters and the water is not moving, leave the vehicle and head to higher ground. If the water is moving, stay in your vehicle until help arrives.


These are just several safety tips to consider when you are caught out and about in a storm. If you are experiencing any storm damage to your home or business, call SERVPRO of Scottsdale. We offer residential and commercial restoration and cleaning services. When you have a cleaning or restoration need, we’re ready to help 24/7 to quickly make it “Like it never even happened.”

Call us at (480) 998-7989 or visit us at www.SERVPROScottsdale.com to learn more about Storm Damage Cleanup and Restoration.

Tips To Prevent A Dryer Fire

9/5/2018 (Permalink)

Scottsdale homeowners, when was the last time you cleaned out the lint filter in your clothes dryer at your home? Yesterday? Last week? Last month? What kind of vent hose do you have? Better yet, when was the last time you had your dryer vent and exhaust system inspected? According to the U.S Fire Administration, nearly 3,000 clothes dryer fires are reported each year, resulting in an annual estimate of $35 million in property loss. Here are several tips to inform Scottsdale homeowners on how to prevent a dryer fire to protect your home and most importantly, your family.

Clean Out The Lint

This is something you want to incorporate into your routine each and every time you do your laundry. Over time, lint buildup in the filter can catch fire and can lead to extremely dangerous results and tremendous damage. A little routine lint cleanup can go a long way.

Remove Flammables Near Dryer

It's very important to remember not to store items on top of the dryer such as clothing, towels, blankets, etc., in order to avoid these items potentially catching on fire. You also want to make sure to clean the lint on the dryer and to sweep around the dryer to get the lint that may be collecting underneath. In addition, be sure to store flammables (such as household cleaners) away from your dryer to avoid adding more fuel to a fire in the event of one starting.

Inspect Vent Hose

Be sure to inspect the vent hose behind the dryer to make sure it's still intact and in good condition. You want to make sure that you're not using a plastic or a foil accordion style hose. If you are, make sure to replace with a metal hose as these are more durable and will prevent lint buildup on the inside of the hose.

Annual Servicing

So you cleaned out the lint filter – awesome! Now have you cleaned and inspected the venting and exhaust system? Experts recommend inspecting and cleaning every year. If you're not sure how to do so, don't sweat it. You can always contact a qualified professional to clean and inspect to make sure everything is tip top.

Don't Leave Dryer Unattended

We all lead busy, hectic lives and want to accomplish all the tasks on our daily list of things to do. Whether you need to leave the house to pick up the kids from school or run to the grocery store, it's extremely important to never leave the drying running unattended. 

If you have any questions or would like additional information on Fire Damage, feel free to call SERVPRO of Scottsdale at (480) 998-7989 or visit us at www.SERVPROScottsdale.com to learn more. We are available 24/7 to quickly make it “Like It Never Even Happened.”