Recent Posts

SERVPRO Is Here To Help

1/22/2021 (Permalink)

SERVPRO trucks in front of building SERVPRO of Scottsdale is available 24/7 when it comes to water damage emergencies.

It is officially a new year and we welcome 2021 with new possibilities and hope. SERVPRO of Scottsdale would like you to know that we are here and will continue to be here to help you with your commercial or residential property. Here at SERVPRO, we specialize in water damage cleanup, fire, smoke and soot damage restoration, mold mitigation and remediation. Aside from restoration, we also handle cleaning such air ducts and HVAC cleaning, biohazard and crime scene cleanup as well as COVID cleaning and disinfecting.

If your property is in need of any of these services, feel free to give our office a call at 480-998-7989 and our office staff would be happy to help and guide you in the right direction. Here at SERVPRO of Scottsdale, we are always here to help.

Prevent A Toilet Overflow With These Easy Tips

1/11/2021 (Permalink)

Photo of toilet Is your business dealing with a toilet overflow or sewage backup? Give SERVPRO a call at 480-998-7989.

When you’re a business owner, you want to make sure every aspect of your business is running efficiently so that no down time in productivity occurs. Overflooding toilets to a business can be hazardous and lead to a business having to close in order to take care of the repairs and cleanup. Here at SERVPRO of Scottsdale, we have seen our fair share of businesses who have experienced toilet overflows. We put together 4 simple tips to try and prevent the likelihood of this type of situation from occurring in your business.

Post Signs

Make sure that you have signs posted in the restrooms that indicate what you can’t flush to prevent unwanted clogs from occurring.

Install Waste Bins

Make sure to have the appropriate bins available for non-flushable items such as sanitary napkins and diapers. Be sure to dispose the contents regularly to prevent people from flushing these items in the toilet.

Thinner Toilet Paper

Be sure to provide thinner toilet paper that way it can break down easier and prevent clogs from happening.

Drain Cleanings

Make sure to schedule drain cleanings every month or when permittable. Drain cleanings are especially important for restaurants as grease can build up and lead to a blockage.

We hope that your business can avoid or prevent a toilet backup or overflow from occurring. If you ever do find yourself having to deal with a sewage backup, give SERVPRO of Scottsdale a call at 480-998-7989 and we’ll handle the cleanup for you.

5 Ways to Prepare Your Business for Flood Damage

11/12/2020 (Permalink)

Hard drive connected to a computer, on the top of the picture it says BACK IT UP Keep computer files backed up on an external hard drive or cloud

Prepare To Face A Flood Before Disaster Strikes

As a business owner, you need to make sure that you're prepared to take on any type of disaster, including flooding. Failure to address or remediate water damage in a timely manner can result in devastating amounts of secondary damage. Protect your business in Scottsdale, AZ, by preparing to face a flood before disaster strikes.

1. Assess Your Location's Risk.
There are multiple ways to assess your building's flood risk. The Federal Emergency Agency can provide you with a map that displays locations that have a higher flood risk.

2. Create and Discuss a Disaster Plan With Your Employees.
It's a good idea to implement a couple of different disaster plans for your business. It is vital that you inform and train your employees on the specifics regarding any type of evacuation plan. This can help ensure everyone's safety in the event of a major black water flood.

3. Install Alternative Energy Sources.
Less severe storms or floods might not warrant a complete evacuation. If business can continue safely, then you should make every attempt to do. Installing backup generators and air conditioning units can help expedite recovery time and reduce the amount of income lost.

4. Protect Important Records.
Your business's most important files should have multiple backups regardless. In case of flooding, you should make steps to waterproof these backup copies. Store physical documents in waterproof containers that are elevated at least one foot above the projected flood level. Electronic documents should have multiple backups stored in the Cloud.

5. Purchase Commercial Flood Insurance.
According to FEMA, almost 40% of small businesses are unable to recover from even the smallest of floods. Insurance coverage can help prevent flood damage from killing your business.
Don't let your business succumb to water damage caused by flooding. Take the time to ensure that your building, employees and personal property are all prepared to face any type of disaster. Make sure to contact storm remediation experts if your business has fallen victim to flood damage.

Fire Damage Also Means Water Damage

11/6/2020 (Permalink)

Fire truck with the phrase CALL US After the fire trucks leave, call the company that is the industry leader in fire and water restoration

Fire And Water Damage 

Fires big and small can create severe fire damage to your North Scottsdale, AZ, business. Along with charred belongings, soot-covered walls and lingering smoke odors, there is another issue that will need to be addressed: water damage.

Damage Expectations
Depending on their size, extinguishing those flames may require a fire hose shooting out hundreds of gallons of water. While it’s vital to get the fire out, that water will saturate your property and belonings. Recovering from both issues means an extensive cleanup. After the flames are out and your insurance provider is called, below are potential requirements that may be needed to get things back to normal.

Mold Mitigation – Mold spores can begin to grow and spread within 48 hours.
Wood Damage – Porous materials will absorb the water, which could result in floors or furniture warping and buckling.
Ceiling and Drywall Issues – Both the water and fire can damage ceiling tiles and drywall, potentially creating a perfect location for hidden mold to grow.
Electrical Integrity – Wiring, outlets and electronics exposed to water could pose another fire risk.
Dry Time – Air circulation will be key to drying out any water-logged belongings and structural components.

Professional Help
The combination of water and fire damage may feel overwhelming, especially when getting operations going again is vital to the success of your business. Instead of tackling everything on your home, let a fire, water and mold damage restoration professional handle the situation. As a one-stop shop for all forms of damage, they will have certified technicians that have the expertise and tools to properly complete the needed repairs. Along with repairs, they have advanced techniques to clean and salvage many items, including documents, furniture, textiles and furniture.
The effects of fire damage can hurt a business’s bottom line. Get help that is Faster to Any Size Disaster to address all the issues and ease the process.

Know Water Loss Category Before Starting the Cleanup Process

11/6/2020 (Permalink)

SERVPRO van parked, water damage in building Water damage restoration in Rio Verde, AZ

When a water loss happens in your Rio Verde, AZ, business, your instincts will likely kick in to instantly find and stop the source and begin the cleanup process. Unfortunately, even if the flooded business only needs a water pipe repair, the water itself needs to be considered before cleaning can begin.

Categories of Water

There are three categories of water:

Clean – Water is from a clean source, such as a broken pipe or overflowing faucet, and poses no potential hazards.
Gray – This type may contain some chemicals or contaminants that could be harmful if ingested. Sources include appliance leaks or broken toilet.
Black – This is highly contaminated water with potential feces, pathogens, chemicals and other microorganisms. This comes from sources such as flooding from rising streams or rivers or sewage backups. Extra safety precautions are needed when dealing with this category of water.

Water Loss Can Evolve
Even if the cause was a burst pipe that only requires a water pipe repair, that doesn’t necessarily mean you are dealing with clean water. The first two categories of water can easily and quickly evolve to a higher classification. That can happen if the water source happens on a second floor and trickles down through insulation, drywall and other materials. Also, the longer water sits, the more chances it can change. Excess moisture often produces optimal conditions for mold growth, which can change the water classification type within 48 hours. The following questions should be asked before diving into the cleanup process:

  • Is there standing water?
  • How long has it been there?
  • When was it noticed?

If you are sure of the answers, consider contacted a water and mold damage and restoration professional to safely and effectively handle the situation.

Even if the source only requires a water pipe repair, what happens after the water loss is vital to determining the best way to approach the mess. It’s best to fall on the side of safety and get a professional that is Faster to Any Size Disaster to handle the situation.

What Not to Do After a Flood

10/21/2020 (Permalink)

Flooded roadway on top of the picture says "Turn around, don't drown" Never enter a flooded roadway

Avoid The Following From Your Home After A Flood

Dangerous flood water can cause problems for anyone, even if you've never experienced a flood before. Knowing the correct, and incorrect, actions to take during and after the incident can, not only save your life, but also help you avoid subsequent property damage. Make sure to avoid the following if your home in Scottsdale, AZ, has recently suffered from a flood.

1. Never Enter a Moving Flood.
There are a number of reasons why wading or swimming in flood water is a terrible idea. The water could likely contain harmful biohazards or other contaminants. Likewise, it's difficult to tell how quickly the current is moving. It only takes about 6 inches of water to sweep you away.

2. Never Disobey Emergency Response Crews.
First responders, local authorities and other types emergency response crews exist to help you. Disobeying or ignoring them can put you in danger, as well as make their jobs significantly more difficult. You're better off listening to what they have to tell you and following their directions.

3. Never Touch Standing Water.
Just because the water in your flooded home isn't moving, doesn't mean it's safe. Much like the flood currents, this standing water could contain harmful biohazards. It's also possible that the water could be electrically charged, especially if it has come into contact with an outlet or electronic device.

4. Never Drive Through a Flood.
It only takes about a foot of water to sweep your car away. Avoid catastrophe by simply keeping out of the flood altogether.

5. Never Ignore Water Damage.
All types of floods can cause damage, not just severe ones. After the authorities give you permission to return home, you need to take immediate action to remediate any water damage. Leaving it untreated can cause mold growth and other types of structural damage.
Flood water should never be taken lightly. Staying alert and listening to your local authorities is the best way to keep yourself and your family safe. If your home has suffered damage following a flood, you need to contact flood remediation experts.

Does Homeowners Insurance Cover Mold Damage?

10/8/2020 (Permalink)

Mold growth on drywall Mold growth to drywall

Is Your Home Protected Against Mold Damage?

Homeowners insurance can protect your residential property from a lot of different disasters and types of damage. Despite how common residential fungus growth is, many insurance policies still don't cover mold damage directly. Read on to see whether your home in North Scottsdale, AZ, is protected against mold damage.

When You Are Covered

The majority of insurance policies cover mold damage if, and only if, the damage was caused by what's known as a "covered peril." A covered peril is essentially any type of disaster or damage that the insurance policy already covers. Here are a few examples:

  • Lightning strikes
  • Fire damage
  • Theft
  • Malicious mischief, or other types of vandalism
  • Damage caused by vehicles
  • Frozen pipes
  • Falling objects

Because each insurance policy is different, it's important to check yours to see which accidents are covered. If the fungus growth is a direct result of any covered perils in your policy, then you're covered. However, if the mold is a result of your personal carelessness, or if you leave it unreported for too long, then you likely have to pay for the damage yourself.

When You Aren't Covered
Don't worry if your existing policy doesn't cover mold damage. You always have the option to purchase a mold insurance policy. This is a separate policy endorsement that adds mold coverage to your existing homeowners insurance policy. Depending on your home's specific mold risk -- this is determined by where you live, how often you typically deal with mold damage and other various factors -- you may end up paying between $500 and $1,500 annually for separate mold coverage.
Fungus growth is a very common occurrence that the majority of homeowners do have to handle at some point. It may be beneficial to purchase a separate policy endorsement to make sure that your property is covered, just in case your existing policy is reluctant to protect you. If you do discover mold damage in your home, you should contact mold remediation experts immediately.

How To Prevent and Unclog Kitchen Drains

10/8/2020 (Permalink)

Water running from a faucet Run cold water when breaking up food and then let it continue for a full minute once the disposal has been shut off

Kitchen Drain Clogged? What To Do?

Any kitchen sink is prone to becoming clogged. If this happens to yours, it’s possible the issue can be remedied through the use of a plumber’s snake.

Avoiding Clogs
Before you need to purchase an unclogging tool, however, realize that blockages can be stopped from occurring by:

  • Properly handling your garbage disposal. Run cold water when breaking up food and then let it continue for a full minute once the disposal has been shut off.
  • Using a sink strainer. Doing this stops problematic debris from entering the drainpipe.
  • Never dumping inappropriate materials down your drain. Any type of building material is particularly discouraged.

Heeding these warnings will lessen the odds of a clogged sink negatively impacting daily life. Should one happen anyway, try alleviating the matter by following the below procedure.

Snaking Clogs
Purchase a plumber’s snake from your local hardware store, and insert the device into the drain. Then turn the drum handle. This action will begin moving the snake down your pipe. When you encounter resistance, you have reached the bend. Get past this by applying added pressure. Rent an electrical drain auger if you fear this potential difficulty.
Once you reach the blockage, rotate the snake so it begins chopping up the offending matter. Twisting should become easier if the instrument does its job correctly. Next, remove the snake. The problematic refuse may come out attached or it may run down the drain. Lastly, blast water at the highest pressure possible for several minutes to assure the complication has totally disappeared.
In instances where off-the-shelf remedies fail, hire a residential water restoration service to dismantle your sink and extricate the mass without causing a pipe break or something possibly worse.
Should a clogged pipe afflict you while preparing a meal in Rio Verde, AZ, attempt to end the problem on your own. If the concept of handling such a task makes you uncomfortable, employ a professional who can competently complete the job.

Reasons To Board Up a Home With Fire Damage

9/24/2020 (Permalink)

Abandoned Boarded Up Home in Suburban Residential Neighborhood Board up services to a home in Scottsdale, AZ after fire damage

A home ravaged by flames is in need of quick-fire restoration services. No matter how efficiently technicians work, however, they can't be present all the time. Board up services offer several protections during the mitigation process.

Protection From Additional Damage

After a fire, your home in Scottsdale, AZ, probably has a few gaping holes in areas that are typically covered. Leaving these holes open exposes your home to several risks:

  • Weather elements
  • Vandalism
  • Animal invasion
  • Theft

When you leave your home vulnerable to these potential problems, you may soon have more damage that needs repair. If people with nefarious intentions get into your home, they could steal or destroy anything from personal belongings to your pipes or wires. Emergency board up services can keep you from suffering a greater loss than you already have.

Protection of Insurance Coverage
Insurance is designed to cover losses that are outside your control. Your homeowner's policy likely covers most if not all of the fire damage to your home. If you do not board up your house, however, any additional issues that result from that decision are unlikely to be covered by your policy. Insurance providers usually view such omissions as negligence because taking the appropriate measures to protect your home could have prevented the subsequent damage.

Protection From Liability
You may not think that anyone would try to enter a home that is clearly damaged and thus possibly unsafe, but passersby may see the open spaces in your home as an invitation. If people do enter your home through an opening that you left unobstructed, they may get hurt. They can then sue you for damages and possibly even win their case because you did nothing to keep them out. Boarding up your home minimizes this risk.
There are several reasons to use professional board up services when your home is damaged by a fire. Remembering this step can protect you, your home and others.

Things to Consider Before Making a Fire Damage Claim

9/21/2020 (Permalink)

Things to Consider Before Making a Fire Damage Claim

After your business in Scottsdale, AZ, has been targeted by fire damage, there are many things that you need to think about. However, making an effective insurance claim should be one of your priorities. Before you make your claim, it’s crucial to understand what is expected of you as the business owner. Here are some of the most important things to consider before you make a fire claim.

Record Signs of Damage

The process of filing an insurance claim can go much more smoothly if you are proactive in documenting all signs of damage to your business. To keep records of all types of harm, be sure to:

  • Take photos of damage
  • Collect receipts for items that are damaged or destroyed
  • Make list of damaged items
  • Keep track of how much you paid for harmed belongings

Taking these steps makes the claims-filing experience easier for you and shows your insurance company that you’re serious about your claim.

Show the Insurance Adjuster Around

When the insurance adjuster arrives at your business, it’s vital that you are with him or her so that you can show all signs of damage. Make sure you lead the adjuster around the building so that he or she can witness the full extent of your loss. To solidify your fire claim, it’s also wise to provide your insurance adjuster with extra copies of your list of damaged items as well as your receipts.

Understand Your Policy

Not every insurance policy is the same, and it’s important to understand exactly what is covered in yours before you make a claim. While reviewing your policy, make sure that nothing is ambiguous and that you know which aspects of your fire damage will be covered. This can help prevent any misunderstandings from occurring during the claims-filing process.
To bring your business back to life after a fire incident, you need to take immediate action. While a fire claim can help cover the costs of damage, total fire restoration requires help from experts. Contact professional restoration services immediately to help your business fully recover from the fire.