Recent Posts

What Homeowners Should Know About Broken Pipes

6/13/2019 (Permalink)

Water Damage What Homeowners Should Know About Broken Pipes Rusted pipes can cause problems in your property

A burst pipe can cause homes in Mcdowell Mountain, AZ, to flood in a short period of time. Dealing with the effects of a broken pipe can be overwhelming but learning about broken pipes before an issue occurs can be helpful.

What Causes Pipe Issues?

There are a variety of issues that can plague your home’s pipes. Common causes of pipe problems include:

  • Rusted or old pipes
  • Cold temperatures
  • Improperly installed pipes
  • A sudden increase in your pipes’ water pressure

What Are Common Types of Damage and How Is It Resolved? 

A burst pipe can result in various types of damage in your home. Mold growth is a common issue in homes that have had pipe breaks. Additionally, building materials often deteriorate after a pipe break, and laminate surfaces, drywall and subfloors may need to be replaced. It’s often helpful for homeowners to contact flood damage restoration professionals and a plumber after the damage has occurred. A plumber can fix broken pipe and examine other pipes to check for widespread problems. Restoration experts can focus on mitigating the damage that has already occurred and can help to restore furniture, electronics and other items.

Does Insurance Cover the Cost of Broken and Leaking Pipes?

Though insurance coverage may vary with individual policies, the majority of home insurance policies will generally cover the costs of broken or leaking pipes. Though some policies may not cover the costs of damage if it occurs slowly over time, most insurance companies will cover sudden breaks or leaks. To ensure you are fairly compensated, it can be helpful to provide your insurance company with documentation of the damage.

When a broken pipe results in a flood in your home, you may be unsure what to do next. Knowing the causes of pipe breaks, the damage that could occur as a result of a break and what your insurance will likely cover can offer you peace of mind after a burst pipe in your home.

Smoke Damage

5/31/2019 (Permalink)

Commercial Smoke Damage If you detect one or more signs of smoke damage, you should contact a certified remediation company and schedule a damage assessment and cleanup.

Smoke damage can be more subtle than fire damage, but it can undermine air quality in a commercial property. If you want to know whether smoke cleaning will eliminate all traces of the odor, check for these four signs of damage caused by smoke.

4 Signs of Smoke Damage

  1. Stains on walls, ceilings, or other surfaces. Smoke can cause yellowish stains to appear on surfaces. Smoke consists of a combination of partially or completely burned particles, vapors, and toxic gases. These substances can cause discoloration to show up within a few days of damage.
  1. Signs of rust or corrosion on metal. The sudden formation of rust on metal items is one of the most telltale signs of damage caused by smoke. This damage can start to occur within hours of exposure to smoke. If you see evidence of corrosion on visible metal, you should be very careful with electronics. Circuits and wires can become corroded and malfunction or fail.
  1. Smoke odor emerging from porous contents. Smoke odors may linger long after exposure within the carpet or furniture in your commercial property. This odor gets trapped in porous contents, and smoke cleaning or deodorization may be necessary to eliminate the smell.
  1. Smoky smells in your HVAC system. If smoky air has gotten drawn into the air ducts or HVAC system in your commercial property, the odor will periodically cycle throughout your property. This can lower air quality and may cause respiratory issues for sensitive employees or occupants.

If you detect one or more signs of smoke damage in a commercial property in Scottsdale, AZ, you should contact your commercial property insurance provider and ask about your coverage. Most commercial insurance policies will contribute toward, if not completely cover, the cost of smoke cleaning. Once you check your coverage, you should contact a certified remediation company and schedule a damage assessment and cleanup.

What To Know About Mold and Your Insurance

5/24/2019 (Permalink)

Mold Remediation What To Know About Mold and Your Insurance Mold damage to drywall

What To Know About Mold and Your Insurance

For an apartment in Rio Verde, AZ, having rental insurance is an important aspect of being a responsible tenant. When you select your policy, you may be wondering what your coverage includes. One of the things to inquire about is what the policy says about mold damage. Fortunately, many policies have some similarities depending on the following questions.

1. What is the Mold Cause

The first thing to consider is what is the cause of the mold. If it's the results of a natural disaster such as flooding, occurs after fire suppression efforts, or from an accident such as a pipe leak you may be in luck. If the mold is a result negligence on your part then it may not fall under your policy. If you think you may have mold, or water damage that could lead to mold, it's best to take care of the problem as quickly as you possibly can.

2. Should You Reasonably Have Known

Your rental insurance agent may also look at if you should reasonably have known about the problem. In an obvious place such as under a windowsill they may expect you to catch it. Other areas such as beneath the floorboards or between a wall may mean normal reasonable effort would not have found it. It's also important to note that in some cases mold damage may fall under your landlord's realm of responsibility.

3. Did You Try to Mitigate

Your insurance agent may also look at if you've done everything you can in good faith to mitigate the damage. This may include informing maintenance as soon as you knew about it, taking care of any leaks, and even contacting a professional remediation service for mold removal.

When it comes to your rental insurance policy it's best to talk to your agent about what exactly it contains. But most cases, if you've done everything you can in good faith to mitigate the damage as soon as you knew about it, you should be covered up to a certain amount. Remember, when in doubt it's always best take care of the problem as quickly as possible.

The 6 Steps of the Fire Damage Restoration Process

5/21/2019 (Permalink)

Fire Damage The 6 Steps of the Fire Damage Restoration Process Smoke and soot damage in a North Scottsdale, AZ bedroom

Steps the Restoration Specialists Will Take After You Contact Them

After a home fire, you might feel as if there is no hope for recovery when you see the damage that has occurred to your home and belongings. Fortunately, a house fire isn’t always the end of line for your home. By calling a fire restoration company, your home in North Scottsdale, AZ, and many of your belongings can be restored to their pre-fire condition. Here are the steps the restoration specialists will take after you contact them.

1. Home Inspection

The fire damage restoration specialist will begin by entering your home and assessing how much damage has occurred. They will then be able to determine exactly what needs to be done to restore your home.

2. Board-Up and Roof-Tarp

Before the restoration team can safely begin working on your home, they will to board up any missing doors and windows and place tarp on any damaged portions of your roof.

3. Water Removal

Firefighters use a lot of water to put out large house fires, and extremely hot temperatures can cause pipes to burst and flood your home. Before addressing any fire damage that has occurred, the fire restoration specialists will use special equipment to remove any remaining water.

4. Smoke and Soot Removal

Lingering smoke and soot can continue to damage the structure of your home and your belongings if not quickly addressed. To prevent further smoke damage, the restoration team will remove all signs of smoke and soot.

5. Damage Cleaning

Once all water and smoke has been removed from your home, the restoration specialists will sanitize surfaces and structures in your home and clean any of your salvageable belongings. They’ll also completely deodorize your house.

6. Restoration

Lastly, the restoration specialists will make any necessary repairs, large or small, to restore your home to its pre-fire condition.

With the help of fire restoration specialists, you’ll be able to return to your home with many of your treasured belongings in no time.

3 Ways to Protect Your Business From Flood Damage

5/9/2019 (Permalink)

Storm Damage 3 Ways to Protect Your Business From Flood Damage Installing a sump pump, can help to stop your property from flooding during a storm

Knowing How to Protect Your Business From Flood Damage

Floods in Scottsdale,AZ, can easily devastate businesses with little warning. Knowing how to protect your business from flood damage can prevent you from having to spend a great deal of time, stress and money on restoration.

1. Install a Sump Pump

When water accumulates quickly in a business, it’s often necessary to employ storm damage restoration experts. However, having the ability to drain water safely and quickly from the interior of your building can help to prevent major damage from occurring. Installing a sump pump, a device that removes water, can help to stop your property from flooding during a storm.

2. Clear Your Property’s Gutters

It’s often important to check that your business’s gutters are clean and cleared out before a storm. With limbs, sticks or leaves blocking the gutters, water can collect in the gutters which can cause damage to the structure of your building. Cleaning your gutters before a storm can decrease the likelihood of a leak occurring. It may also be helpful to position your gutters away from your property so as to keep the water away from your building’s foundation.

3. Use Sealants

Water often can get into your business through small cracks or holes. As floodwater rises, the hole can become larger and can allow more water into your building. Though small cracks may not be immediately apparent, it can be helpful to take the time to inspect your property to see if there are any openings present. If you do notice a crack, applying a sealant or a coating to the area can help to prevent water from entering your business.

As a business owner, protecting your business from flood damage can be incredibly helpful. Installing a sump pump, cleaning your property’s gutters frequently and using sealants to cover holes or cracks can decrease the likelihood of damage from a flood occurring in your business.

What to Know About Salvaging Belongings After a Fire

4/30/2019 (Permalink)

Fire Damage What to Know About Salvaging Belongings After a Fire Fire Damage can ruin many of your belongings.

House fires can be devastating. Not only do you have to deal with the fire damage, but many possessions and furniture can be ruined by soot and smoke. Luckily, dry-cleaning, as well as other types of cleaning methods, can restore many of your belongings.

A few things to know about the content cleaning process.

Damaged Content Must Be Thoroughly Cleaned

Soot can be toxic and harm your respiratory system, if inhaled. Other materials that are exposed to flames can release harmful chemicals into the air that can be detrimental to your health. So, don’t just throw soot-covered clothing into the washing machine. Clothing and other possessions must be treated properly to eliminate all soot and smoke. It’s best to go to professionals who can help you by dry-cleaning or properly washing your valuables.

Act Quickly

Smoke can cause permanent damage to valuables in as soon as 24 hours. If you have items of sentimental value, you should get those cleaned and restored as soon as possible to reduce the amount of damage. Documenting and cataloging everything that was damaged can help you prioritize valuables and get them cleaned quickly. Then, you can take care of content storage at the same time.

Proceed Wisely

After such a disaster has occurred, you might feel the need to help professionals in Scottsdale, AZ in any way possible.

Some steps you can take might include:

* Giving the experts any information that they might need

* Ventilating your home

* Covering soot-free carpets or furniture with plastic to prevent damage during the restoration process

House fires are scary, but the fire damage and content cleaning can be taken care of when you have the right information and expert help available. Valuables and belongings can be repaired through dry-cleaning, vacuuming, and professional restoration. By being aware of what needs to be done, you can salvage many of your possessions. 

What To Do Before Your Adjuster Arrives

4/27/2019 (Permalink)

Storm Damage What To Do Before Your Adjuster Arrives Call SERVPRO of Scottsdale for your flood restoration

When a storm hits your home in Rio Verde, AZ, it is likely that damage will be widespread throughout the area. Even if you have flood insurance, it is still in your best interest to limit the amount of damage to your home as much as possible. Your insurance adjuster will likely be very busy during this time, so it's important to take a few key steps before he or she arrives.

Call Restoration Professionals

The first call you should make after alerting your insurance company is to flood restoration specialists. There are several benefits to calling them quickly:

  • Assessment of initial damage
  • Faster water extraction to prevent further harm to your home
  • Itemized list of damages to help with insurance claim

Even if they get a lot of calls, they tend to be equipped to mobilize quickly in an emergency situation and can probably get to you faster than your flood insurance adjuster. In fact, with the list of damages they provide, they can actually make adjusters' jobs easier once they arrive by providing an estimate of what the remediation will cost.

Take Lots of Pictures

If the damage is severe, you may have to evacuate your home to keep yourself and your family safe. If you can safely do so, however, it is a good idea to take as many pictures as you can. You may even consider taking a video of all the affected areas of your home. If it has been a few days, and the flood damage has turned into mold damage, make sure you document that as well. The more evidence that you can provide of the repairs your home needs, the better chance you have of getting your claim accepted.

Even if you have great flood insurance, a large storm can overtax local adjusters, delaying their ability to get to you in a timely manner. Taking proactive steps to document the flood damage and keep it from getting worse can help you in the long run.

Cleanup Tips After a Furnace Flood

4/17/2019 (Permalink)

You may not equate furnaces with water damage. After all, furnaces keep you warm when temperatures outside start to drop and have nothing to do with water themselves. However, pipes around your furnace may have a problem, requiring you to take immediate action to correct the issue at your North Scottsdale, AZ, office building. Thankfully, there are some easy ways to mitigate a furnace flood and get things working correctly once more.

How Can This Happen?

Depending on the size of your building, you may have more than one furnace. All of these may be located in areas of your facility where there is an intricate network of pipes and ducts. It’s not uncommon for these and other flaws to present themselves and cause a flooded furnace.

  • Old pipes start to corrode and leak water on the floor by the furnace.
  • Water leaks into the furnace from underneath due to a weak foundation.
  • Water drips onto the furnace from above from water in the ceiling.

Initial Steps

Your first task should be to remove the water around the furnace. You can do this by extracting the water with a shop vac or other machine. Once you remove all of the water, make sure you thoroughly the dry the area. Open windows to get ventilation, and set up some fans nearby to get air moving even more.

Sanitize

You may not know how long the water has been leaking and causing the furnace flood. There could be some concerns with mold and other unwanted substances. Thoroughly clean and sanitize the area around the furnace and the outside of the furnace itself.

Know When To Call the Pros

An extensive furnace flood may require a flood mitigation team to get inside the furnace and examine the extent of the damage. The pros have the best tools and skills to get the job done.

Furnaces and water aren’t a good combination. However, if a flood damages this appliance and the area around it, try the tricks and call a professional.

4 Tips for Getting Rid of Mold for Good

4/11/2019 (Permalink)

Commercial 4 Tips for Getting Rid of Mold for Good Mold damage found in a closet. Contact SERVPRO

It’s unpleasant to discover black mold in a building you own, but it’s not the end of the world. If you handle the problem properly, you can get rid of it for good. Here are four solid pieces of advice to follow when your building in Rio Verde, AZ, has a mold issue.

1. Get Professional Help

Mold cleanup is not something you should try to do yourself. Mold remediation specialists are trained and certified to find all the places mold is hiding in your building and get rid of the growth entirely. It is better to rely on their expertise than to keep scrubbing mold off the wall only to see it return again in a few days or weeks.

2. Stop Mold From Spreading

If you see a fuzzy or slimy growth on the ceiling, it’s obviously too late to prevent black mold, but you can take steps to make sure it doesn’t go any further. Turn off your HVAC system so that it doesn’t carry mold spores from the concentrated growth to the rest of your building. If you have a leak, turn off the water main so that you can minimize the damage, thus giving mold less area to cover.

3. Leave Affected Items Alone

Resist the urge to handle any items that have mold on them. When technicians arrive to assess and clean your building, they can also determine which items can be salvaged and which ones will need to be thrown away and replaced.

4. Don’t Cover It Up

An ongoing moisture problem can cause materials to mold. Covering the spots between your restroom tiles with more caulk or painting over a moldy wall doesn’t get rid of the mold. It just makes it harder for the professionals to get to.

No one likes to see black mold. With timely response and professional remediation, however, you can resolve your fungus problem and keep it from returning.

Water Damage 101

3/26/2019 (Permalink)

Why SERVPRO Water Damage 101 Call SERVPRO today for your commercial restoration emergency

When a business property has to deal with a flooding issue, the financial loss isn't just measured in how much it will cost to remove the water standing in a break room and then the clean-up. Every day that its doors are closed means a loss of income to cover the regular bills as well. 

Many businesses today are operating on a shoestring for a budget, and it seems to be getting tighter despite the recovery of the last two years. Any business that has to turn away customers for even just a few days risks not reopening them. Water damage in Scottsdale commercial properties has to be dealt with immediately. SERVPRO has the experience and equipment to help them reopen as soon as possible. 

Commercial property flooding usually occurs in an area that isn't noticed immediately. Once it is discovered, most businesses have to close immediately. That's already one day's receipts lost. To stop it, professional removal and remediation services have to be on-site that same day to find the source of the flooding, stop it if necessary and begin the clean-up process. 

Arizona state and Scottsdale safety laws require that standing water has to be removed and dried out before employees can return to work. If water isn't removed quickly enough, then there will be concerns over structure damage and possibly even mold damage. If that happens, then a day or two closed can easily turn into a week or longer. 

Locally Owned Company with National Resources

Helping you reopen your business is our goal. We understand that getting back to your customers is the lifeblood of your business, and it has to begin circulating again as soon as possible after the flooding stops. If a damaged pipe, storm water or an employee error has shut down your business, call us today at SERVPRO of Scottsdale at (480) 998-7989 to get you cleaned up and reopened.